Payments

Here are some of the most Frequently Asked Questions for Payments. If your question is not answered here, please contact your local Capital Chemist Pharmacy, click here to find your nearest location..

1.   Do you accept BPAY or PAYPAL?

No, we do not accept BPAY or PAYPAL

2.   Can I pay for my online order in store when I pick it up?

No, payment must be completed through the website prior to picking up your order in store.

3.   Is there a credit card fee when paying by credit card?

No, you will not be charged a credit card fee when paying by credit card.

4.   If I use a credit card to purchase online, can anyone else obtain my credit card details?

No. Our online payment providers (eWAY) use industry best practise fraud prevention and security tools to ensure your credit card details are safe and secure.

5.   What is the CCV on a credit/debit card?

It is the 3 digit code located on the back of your credit card, above the signature box and next to the 16 digit credit card number.

6.   Do you accept American Express or Diners cards?

No, unfortunately we do not accept American Express or Diners cards, but we do accept Visa & MasterCard.

7.    I placed my order but I'm getting an error when I pay?
 
This can sometime happen and you will receive a Response Code number, in relation to your declined payment.  Click here to view a list of General Bank Response Codes /documents/eWAY Bank Response Codes.pdf.  If you have questions you may need to talk to your bank.
 
 
icon

Electronics Scripts

eScript services

icon

Home Delivery

We provide home delivery

icon

Order Online

We take orders online

icon

Phone Order

We take orders over the phone